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Covid-19 Measures

Your carefree holiday at the Hotel Bergblick

Familie in der Gondel im Sommer in Serfaus-Fiss-Ladis

A holiday booking is a sign of trust in these special times. For this trust, we say thank you and guarantee the highest level of protection and safety for our guests and our employees.

SOMMER 2021 – Status 01 JuLy 2021

3 G rule

  • The borders have all been open since 19 May 2021.
  • This means that there is currently no quarantine after arrival or after return.
3-G rule and mandatory testing
  • The 3-G rule remains in place for catering, recreational facilities, body-related services and gatherings/events over 100 persons as before.
  • The compulsory testing for children applies from the age of 12 (until now the age of 10)
Basic principles of the 3-G-regulation
Demonstration of a low epidemiological risk
  • Vaccinated:Valid from the 22nd day after the 1st vaccination
  • Cured: medical confirmation that infection has been overcome, proof of neutralising antibodies, notification of isolation from the authorities
  • Tested: PCR test - 72 hours, antigen tests by doctors and antigen self-tests under the supervision of an authorised body - 48 hours, self-tests with digital solution - 24 hours

The respective proof must be presented in digital form or offline upon entry.

Mask requirement
  • Mouth/nose protection must no longer be worn in all areas where the 3-G rule is in effect. This is equally valid for guests/visitors and staff.
  • In closed rooms, public transport - including mountain railways - and in business premises (indoors) with customer contact, the wearing of tight-fitting mouth and nose protection is mandatory. The wearing of an FFP-2 is no longer compulsory
Barrier Hours, Capacity Limits
  • The curfew has fallen
  • There are no longer any capacity limits in the retail and catering sectors
  • Exception: night gastronomy: 75%

Safe on holiday!

  • All staff are tested regularly and are only on duty when healthy.
  • Our staff wear a mask.
  • For a safe coexistence, we ask you to keep the distance of 2 metres to other persons and also to our staff!
  • Maximum security 2021: All guests (10 years and older) must present a negative test no older than 48 hours upon arrival. Exceptions are persons with a vaccination certificate (from 22 days after the first vaccination) or a confirmation from your doctor of proven recovery (up to 6 months).
  • Every guest must have a test every 2nd day during their stay due to official orders.
  • SFL testing stations:In addition to the testing facilities at the 4 established doctors, there will be testing stations in the area of the cable car valley stations in Serfaus and Fiss.
  • With the myVisitPass, Serfaus-Fiss-Ladis provides a simple, secure and digital solution for testing, access control as well as any necessary contact tracing.  We recommend activating the mVisitPass on your smartphone before arrival. Detailed information can be found at: https://www.serfaus-fiss-ladis.at/de/myvisitpass

SOMMER 2021 – Status 10 JunE 2021

Travelling again at last!

  • Yes, travel to Tyrol is possible again. The borders have all been open since 19 May 2021.
  • As of 19 May 2021, new entry regulations will apply in Austria according to the ECDC map for risk areas. This means that there is currently no quarantine after arrival or after the return journey.
  • As things stand, everyone entering Austria must register online. Registration must take place no earlier than 72 hours before entering Austria. Registration is done via the Pre Travel Clearance Form.
  • All travellers aged 10 and over must present a negative PCR or antigen test no more than 48 hours old at CHECK-IN. If you present proof of vaccination (from 22 days after the first vaccination up to one year) or confirmation from your doctor of proven recovery (up to 6 months), the negative test is not required.
  • FFP2 mask obligation in all public areas and where the minimum distance of 2 metres cannot be maintained.

Safe on holiday!

  • All staff are tested regularly and are only on duty when healthy.
  • Our staff wear a mask.
  • For a safe coexistence, we ask you to keep the distance of 2 metres to other persons and also to our staff!
  • Maximum security 2021: All guests (10 years and older) must present a negative test no older than 48 hours upon arrival. Exceptions are persons with a vaccination certificate (from 22 days after the first vaccination) or a confirmation from your doctor of proven recovery (up to 6 months).
  • Every guest must have a test every 2nd day during their stay due to official orders.
  • SFL testing stations:In addition to the testing facilities at the 4 established doctors, there will be testing stations in the area of the cable car valley stations in Serfaus and Fiss.
  • With the myVisitPass, Serfaus-Fiss-Ladis provides a simple, secure and digital solution for testing, access control as well as any necessary contact tracing.  We recommend activating the mVisitPass on your smartphone before arrival. Detailed information can be found at: https://www.serfaus-fiss-ladis.at/de/myvisitpass

From summer 2021

New bicycle cellar with battery charging stations

Both your bike and your car are in good hands with us at Hotel Bergblick. In our garage, we now offer ample space to store your bicycle overnight. For e-bikes, there are additional charging stations in the garage. That way, you can start the day with a fresh battery for your next mountain tour.

From summer 2021

New bicycle cellar with battery charging stations

Both your bike and your car are in good hands with us at Hotel Bergblick. In our garage, we now offer ample space to store your bicycle overnight. For e-bikes, there are additional charging stations in the garage. That way, you can start the day with a fresh battery for your next mountain tour.

Our measures at the hotel

For your carefree holiday at the Hotel Bergblick, the following hygiene guidelines apply:

  • For many years we have been cooperating with the professionals at HOLLU. We have a dedicated cleaning concept that our employees have been trained to carry out.
  • The cleaning intervals in public areas have been increased
  • All rooms are additionally disinfected and ventilated regularly
  • All door handles are additionally disinfected regularly
  • Disinfection dispensers can be found at all central points in the house
  • A minimum distance of one metre must be maintained in all areas of our hotel
Cable car hygiene concept

The Serfaus-Fiss-Ladis ski region’s cable cars have also developed their own hygiene concept and comply with the recommendations of the Austrian federal government.

  • Health and safety measures for cableways:
  • Cabin ventilation
  • Social distancing (minimum distances)
  • On-going employee training

You can find all the information you need at the TVB Serfaus-Fiss-Ladis tourism association website. Everything you need to know about the safety measures of the Skischule Fiss-Ladis ski school is available on their website.

Covid-19 Cancellation Conditions

We have adjusted our cancellation conditions. 

SUMMER 2021:

  • There are no cancellation fees up to 14 days before arrival.
  • from the 13th day to the 8th day before arrival 90% of the total price
  • within 7 days before arrival 100% of the total price will be charged.
  • In the case of no-show or early departure, 100% will also be charged.


WINTER 2021-22:

  • There are no cancellation fees up to 90 days before arrival.
  • 40% of the total price up to 60 days before arrival
  • 70% of the total price up to 30 days before arrival
  • 90% of the total price up to 14 days before arrival
  • up to 7 days before arrival 100% of the total price
  • In the case of no-show or early departure, 100% will also be charged.


  • In case of no-shows or early departures, 100% of the total price will be charged.
  • If there is a travel warning for the Serfaus-Fiss-Ladis region, which has been decided by the government, or if there is another lock-down, cancellation is of course possible free of charge.
  • In the event of cancellation, deposits already made will be refunded minus a €25.00 processing fee or converted into a voucher.

»We closely monitor all current developments & adapt our precautions & policies accordingly.«

The Anton & Andrea Pale Host Family

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