Accessibility Statement

General Description of Services

On our website bergblick-fiss.com, we offer a variety of digital services to enhance your stay in Fiss. These services facilitate electronic communication with us and provide a convenient digital booking and information experience.

These services include:

• Online booking of stays and package deals
• Inquiries for stays and package deals via a structured inquiry form
• Online purchase of gift vouchers
• Provision of regularly updated information on events, leisure activities, and seasonal highlights in the region
• Provision of additional contact information, such as telephone numbers and email addresses

Explanation of the Service

The process is carried out entirely through digital interfaces, particularly via forms and integrated booking and voucher modules. Users can book rooms and offers online, send inquiries, or order vouchers – regardless of time and location.

In doing so, we ensure that all procedures are clearly structured, transparent, and technically designed to be as accessible as possible for individuals with disabilities. Input and selection processes are largely optimized for ease of use, and important information is presented in a clear and comprehensible manner.

Contact Information

Hotel Bergblick Fiss
Fam. Anton Pale GmbH & Co KG
Address: Latschthayaweg 3, 6533 Fiss, Tirol, Austria
Phone: +43 5476 6364
Fax: +43 5476 6364-22
Email: info@bergblick-fiss.com

For more information, please refer to our Legal notice.

Requirements, Status of Compatibility and Realization

The website meets the requirements of the Barrierefreiheitsgesetz as far as possible and goes beyond the legal requirements in some aspects. The following standards and guidelines, among others, were taken into consideration:

• Harmonized European Standard EN 301 549, Version 3.2.1
• Web Content Accessibility Guidelines (WCAG), Version 2.2, Levels A and AA

We are constantly implementing measures to further improve the accessibility and user experience of our website.

This includes:

• The website was tested for accessibility, then revised and adapted to accessibility standards.
• A menu with accessibility features has been integrated to enable additional accessibility settings.
• Any future development of the website (e.g. new content, functions) will take accessibility into account from the outset.

We understand digital accessibility as an ongoing process and are committed to continuously improving our offerings. Feedback regarding the website’s accessibility is always welcome.

Fulfillment of the Requirements

This website is almost fully usable with assistive technologies. No data is recorded when you use the accessibility features, so your privacy is always protected.

Fonts, Contrast, and Spacing

• The font type, size and shape are selected so that they are easy to read.
• Texts and visual content have an adjustable contrast that can be adjusted in the accessibility menu.
• There is sufficient space between letters, lines and paragraphs.
• If you have difficulties with the font, you can select the system font in the accessibility menu.
• For people with dyslexia, a dyslexia-friendly font is available for selection in the accessibility menu.
• You can also make further settings in your browser or operating system.

Color cues

• Visual information is indicated by at least two visual features and may also be accompanied by text.

Alternatives for non-text content

• For content that does not consist of text, there are alternatives that do not require vision - these include alternative texts for images, icons and graphics.

Zoom

• You can zoom in on the website by up to 200% without losing any content. You can use the appropriate settings in your browser and operating system to do this.

Keyboard focus

• Interactive elements such as links or buttons are visually highlighted when selected with the keyboard to make navigation easier (keyboard focus).

Support for screen reader / Braille display

• You can operate and output most areas, content and functions of the website with a screen reader. This is done either via an acoustic output or tactilely via an externally connected Braille display.

Headings and labels

• The website has a clear and meaningful semantic structure, with meaningful headings and labels that promote easy navigation and comprehensibility.

Links

• Links are identified by more than one visual feature and are provided with meaningful link text.
• To further improve the recognizability of the links, the “Highlight Links” function can be activated in the accessibility menu.

Alternatives for audio content

• Subtitles or other alternatives are available for new videos and audios with spoken content.

Keyboard control

• You can almost fully control the website using an external keyboard. This applies to all areas and functions, and navigation follows a logical sequence.

Target size

• Elements have sufficiently large target size and are spaced far enough apart.

Display layout

• The website is partly responsive and works in different display layouts. You can use your device in both landscape and portrait mode - the content, areas and functions automatically adapt to the selected mode.

No complex movements

• No complex gestures or movements are required (e.g. swiping or dragging).
• The website is structured in a logical and predictable way.

Time limitations

• If an element has a time limit, this will be announced in advance. You can then extend, change or deactivate the time limit.

Comprehensible texts

• Texts are easy to understand and are written fairly simple.

Auto-Fill

• Fields for text input support Auto-Fill by the browser or operating system.

Errors

• The website is designed to help you avoid errors - for example, through clear labeling and instructions.
• Input is checked and you receive feedback so that any errors can be easily identified and corrected.

Animations & Motion

• Only a few simple animations are used on the website. To avoid distraction or discomfort, these can be deactivated in the accessibility settings via the “Reduce Motion” setting.

Flashing Effects

• The website does not contain any light or flash effects that could trigger photosensitive seizures or discomfort in sensitive persons.

Non-Accessible Content

The following content is known to us and is not accessible for the reasons outlined below:

• Due to the high number of images on our website, we are currently unable to provide individual and comprehensive alternative texts for all visual content. We are aware of the importance of accessible content and are continuously working to add image descriptions as quickly as possible.
• Some older documents and content available on the website are not fully accessible. Retrofitting these contents involves considerable effort and, due to organizational reasons, cannot be consistently implemented at this time. However, if you require an accessible version of a specific document, please do not hesitate to contact us – we will provide it to you as quickly as possible upon request.
• The website also contains documents and content from third parties, which are neither developed, financed, nor controlled by us. Therefore, we cannot make any statements regarding their compliance with accessibility standards.
• This particularly applies to the online booking tool and the inquiry form, which are based on external systems. Fully implementing accessible versions of these functions would require significant technical and organizational effort and is currently not feasible. To still enable accessible booking or inquiries, our reception team is always happy to assist you personally. Please contact us by phone at +43 5476 6364 or by mail at info@bergblick-fiss.com.

Accessibility Menu

You can use various accessibility settings on our website that allow you to adapt the appearance and operation of the site to your individual needs. These functions can be found in the bottom right-hand corner of the browser window or via the skip link menu. To further optimize your user experience, several functions can be combined at the same time so that you can adjust the settings as required and achieve an even better effect.

The following functions are available in the accessibility menu:

Summary of the current page

• Generates a summary of the current page in simple language created by artificial intelligence (AI), which summarizes the most important information in a short and understandable way. Please note that the summary may differ from the original version.

Navigation

• Provides simplified navigation that allows users to navigate the website faster and without distractions. This allows users to access the most important areas directly without having to navigate through complex menu structures.

Visual adjustments

• Grayscale: Displays the website in black and white to make it easier to concentrate on the content.
• High Contrast: Increases the color contrasts to improve readability.
• Invert Colors: Inverts the colors to increase the contrast between text and background.
• Reduce Brightness: Reduces the luminosity of colors to reduce eye strain and allow light-sensitive use.
• Reduce Transparency: Uses solid color backgrounds to increase readability and visual clarity.

Text optimization

• Focus on text: Highlights the text area in particular to make reading easier and minimize distractions – maximizing the contrast between background and text.
• Dyslexia-friendly font: Activates a special font that makes reading easier for people with dyslexia or reading problems.
• Use system font: Uses the device's default font to fix any issues with the font used on the website and improve readability and consistency of display.

Content highlighting

• Highlight headings: Makes all headings clearly visible to clarify the structure of the page and make it easier to navigate.
• Highlight links: Highlights all links so that they can be recognized quickly and easily to improve navigation.
• Hide images: Hides images to reduce distractions and put the focus on the text content.

Additional features

• Large cursor: Enlarges the mouse pointer to make it more visible and easier to find.
• Reduce movements: Stops animations, autoplay video content and transitions to provide a smoother and less distracting view of content.

Feedback and contact

This statement was created on April 18, 2025 and last updated on June 26, 2025.

We are constantly working to make our website even more accessible.
If you encounter any non-accessible content that prevent you from using our website, please contact us:

Email: info@bergblick-fiss.com

Please describe the problem as precisely as possible and name the page (link) concerned. We will be happy to look into your request and get back to you as soon as possible.

Enforcement procedure

If you are not satisfied with the response from the contact options listed above, you can submit a complaint to the competent complaints office. The competent market surveillance authority is the Bundesamt für Soziales und Behindertenwesen (Sozialministeriumservice).

If your complaint is justified, the competent authority will propose appropriate measures to remedy the deficiencies identified.

The contact details will be added to this statement as soon as the competent authority has been established and the contacts are available.